Moolihai Singapore (“we” and “us”) is the operator of (https://moolihaisingapore.com/) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. Please note these items are shipped from India so the shipping costs shown is international shipping from India.

Tne shipping cost will be lower as you order more. If you order in small quantities, the shipping cost may seem huge to you.

3. Returns

3.1 Return Due To Change Of Mind

Moolihai singapore will refund your payment if the product gets damaged in transit. But please note, we do not refund after the product is shipped if you change your mind as this item is shipped internationally.

3. Delivery Terms

3.1 Transit Time to Singapore

In general, singapore shipments are in delivered for 2 – 6 working days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 14 days.

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.